Receptionist/Client Relationship Liaison

Our client is a law firm based in Westlake, OH. They are seeking a Receptionist/Client Relationship Liaison to join their team.

Position Overview

The Receptionist/Client Relationship Liaison will be responsible for answering and directing phone calls, managing the front desk, handling clerical tasks, and providing excellent customer service to clients. The role requires effective communication with clients and staff to ensure smooth operations and client satisfaction. The position is on-site in the office Monday-Friday 8:30am-5pm.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties
• Strong Clerical Skills
• Computer skills (Outlook, Word, Excel) required
• Excellent Communication and Customer Service skills
• Ability to interact professionally with clients and staff
• Organizational skills and ability to multitask
• Experience in a legal setting is a plus
• High school diploma or equivalent; Associates or Bachelors degree preferred