Experience level: Mid-senior 

Experience required: 3 Years 

Education level: Bachelor's degree 

Job function: Human Resources 

Industry: Government Administration 

Contractor Worker Location: Washington Suburban Sanitary Commission.

Shift: 8 AM to 4 PM

Key Responsibilities:

• Assists with new employee orientation sessions and conducts training.
• Assists in designing, developing, and delivering training classes with oversight from the Division Manager.
• Helps facilitate various meetings, classes, workshops, etc.
• Prepares, tracks, and manages reports, such as statistical analyses, graphs, charts, dashboards, and surveys to measure training ROI and feedback.
• Maintains the learning management systems (LMS).
• Conducts training-related research.
• Administers surveys, analyzes results, makes recommendations, and assists with talent development needs assessments and improvement initiatives.
• Maintains and updates training materials, session guides, manuals, templates, policies, procedures, and processes.
• Provides budget monitoring, analyses, and reports to the Division Manager.
• Manages the training drive, divisions intranet page, and other shared sites/pages.
• Evaluate for compliance with policy/process requirements and process tuition assistance requests; maintain tracking system for budget expenditures.
• Uses technology to maintain development team documents, instructional aids, and materials.
• Maintains talent development resources, including learning aids, books, handbooks, multimedia visual aids, computer tutorials, and reference works.
• Maintains a listing of development solutions for various learning formats (classroom, e-learning, guided learning).
• Schedules and coordinates meetings, classes, workshops, and events (setup, cleanup, equipment, materials, registration, and travel needs).
• Performs all tasks and job functions in compliance with regulatory requirements.

Skills Required:

• Knowledge of adult learning concepts, classroom scheduling, and training material design.
• Budget monitoring and reporting.
• Proficiency in Microsoft Office applications:
• Excel (Intermediate)
• PowerPoint (Intermediate)
• Word (Intermediate)
• Outlook (Intermediate)
• Strong verbal and written communication skills.
• Ability to manage multiple tasks, meet deadlines, and resolve problems proactively.
• Excellent interpersonal and relationship-building skills.
• Analytical, organizational, and technical aptitude.
• Strong customer service orientation.
• Ability to work collaboratively and independently with good judgment.

Skills Preferred:

• Coordinates IT, procurement, and space/material needs.
• Assists with monitoring contract expirations, purchase orders, and invoices.
• Performs administrative tasks (typing, filing, scanning, photocopying, scheduling, ordering supplies).
• Guides employees to development options as recommended by the team.
• Provides relevant development reports to managers.

Experience Required:

2 years of experience supporting training and related operations.

Experience Preferred:

• Experience in training and development.
• Familiarity with LMS applications.

Education Required:

Bachelors degree.

Education Preferred:

Bachelors degree.