Job Openings Mortgage Consultant

About the job Mortgage Consultant

Mortgage Consultant is responsible for helping mortgage seekers coming from inbound channel in order to get a financing for their property transaction by giving advice, solution and service to them as well as generating revenue as per target given

Job Description

  • Contacting potential or existing customers to inform them about our mortgage products using available scripts
  • Answering questions about mortgage product
  • Assist customers to find the best mortgage product for them by asking questions to understand customer requirements and close sales
  • Enter and update customer information in the database, keep records of calls and sales and note useful information using CRM software/tools
  • Take and process orders in an accurate manner in order to preserve the companys reputation
  • Go the extra mile to meet sales targets and facilitate future sales
  • Managing relationship to our banks partners in order to process potential customers


  • Proven experience as telesales representative or other sales/customer service role, preferably has experience in the banking/financial industry (mortgage products)
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Able to work under pressure to achieve sales target
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Minmum having an undergraduate degree (diploma), high school graduate is welcome to apply as long as having min 2 years telesales experience
  • Age under 30 years old
  • Willing to work Shifting
  • WIlling to be placed in Jakarta