Admin Support Officer (Compliance)

About the Role

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia.

As a Compliance Support Officer, you will play a key role in supporting compliance operations — ensuring accuracy in documentation, timely processing of reports and certifications, and maintaining strong communication with corporate clients and contractors.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do – 'To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision 'to transform through connection'. We believe this is where the strength of Cooee and our partnerships lie – in having clarity and conviction in purpose.

What you'll be working on:

• Maintain acceptable customer service levels particularly with key corporate clients and clients with multiple sites within your given portfolios.
• Have an adequate understanding of the ESM regulations and requirements in the various States to enable you to complete all required tasks satisfactorily.
• Liaise with clients and contractors regarding certification documents, service reports and outstanding defects.
• Review and update online contractor certification reports.
• Review and update service reports supplied by clients, contractors, or staff members.
• Timely processing of ESM related correspondence and contractor certifications.
• Identify issues and non-compliances within received correspondence and relay to the client any issues that will delay the compliance of their sites and issuing of the annual statement.
• Provide clients, contractors, staff, and management with reports as required.
• Assist other staff members with their workload where required.
• Attend staff client and contractor meetings as required.

What we're looking for:

• Fresh graduates who are enthusiastic, eager to learn and keen to make an impact in doing administrative work.
• Experience is a plus but not required.
• English communication skills; verbal and written that will allow you to build relationships with our overseas partners.
• Possess project management skills
• Proficiency in MS Office, preferably Excel.
• Detail-oriented with strong organizational and analytical abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Comfortable in engaging with people.

Job Type: Full-time, Day Shift

Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City