IT Support Engineer

Core Highways are a leading provider of temporary traffic management, barrier solutions and events signage. People are the heart of our business. We recognise each and every individual's value and commitment and we know that the success of our business is only made possible by the drive and enthusiasm of our people.

As a nationwide business, we have a number of fulfilling roles and we're often looking to expand our teams as we continue to grow.

We currently have a vacancy for an IT Support Engineer based at our Milton Keynes office.

The Role:

Supporting our Group IT Manager, you will be part of a busy IT department who currently provide technical IT support to remote staff across the UK.

Key responsibilities:

· Telephone support for all IT devices used by office and mobile staff to include where necessary, remote assistance

· Occasional field-based IT support may be required of which occasional nights away may be necessary

· build and Intune computer and mobile hardware

· Assist with asset register tracking of all computer hardware and IT equipment

· Installation and maintenance of virus protection to include removal of viruses/malware from machines

· Creation and maintaining users on NetSuite and Entra

· Supporting the Network infrastructure where needed, including Starlink, Mobile and Wi-Fi

· Installation and maintenance of VoIP based phone system

· Supply, setup and assist with all mobile issues

· Support and configuration of M365 platform and including the occasional requirement for development

Perform security related patching, backup and restore activities

Liaise with third party vendors to provide a high level of support to users at Core Highways

The ideal candidate:

We are looking for someone with experience in a comparable role, good customer service skills and a technical understanding of Microsoft 365. A good understanding of mobile devices, including common faults and repairs, is essential. Knowledge of server OS, and hyper V environment would be advantageous but internal training will be provided. The successful applicant will also hold a full UK driving licence and have use of a vehicle. A positive attitude and willingness to think outside the box.

What We Offer:

· Competitive salary of £32,500-£37,500 per annum (depending on experience)

· 33 days holiday per year – inclusive of bank holidays

· Life assurance

· Enhanced maternity pay

· Pension scheme

· Employee Benefits Hub – offering retail discounts, rewards and perks on over 1,000 brands

·Employee Assistance Program – providing free 24/7, professional and confidential advice on any issue both personal and work related

·Free Wellbeing App – access to the latest in wellbeing support for example, virtual fitness programs, help to stop smoking etc.

· CPD: support and training to develop your career and skills

We are an equal opportunities employer. As a Disability Confident Leader, we recognise that everybody is different and strive to harness those differences to create an inclusive environment where individuals feel valued, their talents are recognised and they are given every opportunity to develop their full potential.