London, England, United Kingdom

Clinic Coordinator

 Job Description:

Job Title: Aesthetics Clinic Coordinator

Location: London Harley Street

Working Hours: Monday to Friday, 9:00am - 6:00pm

Salary: £28,000 - £36,000

Role and Responsibilities:

  • Warmly welcome and greet patients, ensuring a comfortable and pleasant experience during their visit to the clinic.
  • Manage patient appointments and maintain an organized schedule for the clinic's aesthetic practitioners.
  • Handle patient records, update relevant information, and ensure accurate, confidential documentation.
  • Assist patients in completing necessary paperwork and medical records.
  • Handle patient inquiries via phone and in person and provide patient information and procedural details as necessary.
  • Effectively manage patient records and medical documentation utilizing ICT skills and proficiency in Excel to update necessary spreadsheets or databases.
  • Liaise between patients and practitioners, ensuring clear communication and understanding of treatment plans.
  • Collaborate with the aesthetics team and provide administrative support as needed.
  • Ensure adherence to all relevant guidelines and regulations to ensure patient safety and confidentiality.
  • Keep the clinic environment clean and organized at all times.

Requirements:

  • Previous experience in aesthetics required.
  • Excellent interpersonal and communication skills to build positive relationships with patients.
  • Strong organizational skills and attention to detail to manage patient appointments and records effectively.
  • Proficient in computer skills, especially in Excel and other critical software.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and responsibilities as needed.
  • A professional, friendly, and compassionate demeanour towards patients.
  • Solid understanding of patient confidentiality.

Benefits:

  • Competitive salary £36,000 - £40,000 depending on experience.
  • Additional incentives and benefits to be discussed during the interview process.

If you are an experienced Aesthetics Clinic Coordinator with strong ICT skills, a friendly and professional demeanour, and a desire to work closely with a team of dedicated aesthetic practitioners, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter highlighting your relevant experience and skills. Only shortlisted candidates will be contacted for an interview.