Job Title: Aesthetics Clinic Coordinator
Location: London Harley Street
Working Hours: Monday to Friday, 9:00am - 6:00pm
Salary: £28,000 - £36,000
Role and Responsibilities:
- Warmly welcome and greet patients, ensuring a comfortable and pleasant experience during their visit to the clinic.
- Manage patient appointments and maintain an organized schedule for the clinic's aesthetic practitioners.
- Handle patient records, update relevant information, and ensure accurate, confidential documentation.
- Assist patients in completing necessary paperwork and medical records.
- Handle patient inquiries via phone and in person and provide patient information and procedural details as necessary.
- Effectively manage patient records and medical documentation utilizing ICT skills and proficiency in Excel to update necessary spreadsheets or databases.
- Liaise between patients and practitioners, ensuring clear communication and understanding of treatment plans.
- Collaborate with the aesthetics team and provide administrative support as needed.
- Ensure adherence to all relevant guidelines and regulations to ensure patient safety and confidentiality.
- Keep the clinic environment clean and organized at all times.
- Previous experience in aesthetics required.
- Excellent interpersonal and communication skills to build positive relationships with patients.
- Strong organizational skills and attention to detail to manage patient appointments and records effectively.
- Proficient in computer skills, especially in Excel and other critical software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to adapt to changing priorities and responsibilities as needed.
- A professional, friendly, and compassionate demeanour towards patients.
- Solid understanding of patient confidentiality.
- Competitive salary £36,000 - £40,000 depending on experience.
- Additional incentives and benefits to be discussed during the interview process.
If you are an experienced Aesthetics Clinic Coordinator with strong ICT skills, a friendly and professional demeanour, and a desire to work closely with a team of dedicated aesthetic practitioners, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter highlighting your relevant experience and skills. Only shortlisted candidates will be contacted for an interview.