HR Operations Associate (Entry-Level / Fresh Graduate)

HR Operations Associate (Entry-Level / Fresh Graduate)

Location

Remote, based in Ho Chi Minh City (required for routine in-person meetings)

Employment Type

Full-time

Role Purpose

This role exists to ensure accurate execution, fast follow-through, and proactive coordination across our HR and talent operations. You will support both candidates and client stakeholders on operational matters, ensuring processes run smoothly and communication is clear and timely.

This is a purely operational role. Success is measured by accuracy, responsiveness, and initiative.

Key Responsibilities

Operational Execution & Accuracy

• Maintain accurate and up-to-date candidate and process records
• Ensure schedules, confirmations, and status updates are correct and consistent
• Follow defined processes precisely and flag inconsistencies early

Candidate & Client Coordination

• Coordinate interviews, assessments, and follow-ups with candidates
• Communicate with client stakeholders on scheduling, timelines, and process status
• Respond promptly to candidate and client messages related to coordination
• Track open items and ensure timely closure without repeated follow-up

Responsiveness & Initiatives

• Monitor daily workflows to anticipate delays or issues
• Proactively surface risks or gaps with clear, practical next steps
• Support documentation of processes, templates, and checklists

Social & Network Engagement

• Support candidate engagement and outreach on professional networks (e.g. LinkedIn)
• Handle coordination-level interactions only (no selling, no interviewing)

Requirements

• Fresh graduate or final-year student in Human Resources or a related field
• Strong attention to detail and accuracy
• High responsiveness and comfort handling routine stakeholder communication
• Good English proficiency (written and spoken)
• Professional, calm communication style with external stakeholders
• Familiarity with social and professional networks (especially LinkedIn)
• Able to work remotely while being based in Ho Chi Minh City

Nice to Have (Not Required)

• Internship or part-time experience in HR, recruitment, or operations
• Experience coordinating with external stakeholders
• Exposure to structured workflows or service delivery environments

What We Offer

• Hands-on exposure to real HR and recruitment operations
• Clear scope, structured processes, and measurable expectations
• Remote-first setup with periodic in-person collaboration
• Practical learning environment focused on execution excellence