COUNTIVE GROUP — APPLICATION TERMS & CONDITIONS
Effective Date: March 2026 Issued by: Countive Group and its affiliated entities ("Countive Group", "we", "us")
By submitting an application through this platform, you confirm that you have read, understood, and agreed to the following terms and conditions in full. These terms govern the collection, use, retention, and disclosure of your personal information in connection with any recruitment, placement, or talent management activity conducted by Countive Group.
1. Accuracy and Truthfulness
You certify that all information, documents, and representations submitted as part of your application are accurate, complete, and truthful. Any material misrepresentation — whether in your application, during assessment, or at any stage of the recruitment process — may result in immediate disqualification, withdrawal of any offer, or termination of engagement if discovered after placement.
Countive Group reserves the right to verify any claim made in your application at any stage of the process.
2. Data Collection and Recruitment Use
You acknowledge and consent to the following:
2.1 Storage and Processing Your application and all supporting materials — including but not limited to your résumé, portfolio, assessments, test results, pre-employment checks, compliance clearances, identification records, and video or audio submissions — will be collected and stored by Countive Group for recruitment and talent management purposes.
2.2 Indefinite Retention Countive Group retains candidate data indefinitely unless a formal written request for deletion is submitted. Retention enables us to consider your profile for current and future opportunities across our client network. If you wish to have your data removed from our systems, you may submit a request in accordance with Section 7 of these terms.
2.3 Talent Pool Your profile may be added to Countive Group's active talent pool and considered for roles that match your skills and experience, including roles that arise after the position you originally applied for has been filled. You may be contacted regarding such opportunities unless you have opted out of talent pool consideration.
3. Pre-Employment Screening and Verification
You consent to Countive Group conducting such pre-employment screening and verification activities as are reasonably required, including but not limited to:
- Employment history and reference verification
- Educational qualification checks
- Skills assessments and technical evaluations
- Background screening and compliance checks
- Any additional verification required by applicable law, industry regulation, or client standards
Sensitive identity documentation and formal background verification materials will only be requested at the final stages of the recruitment process. At that point, explicit consent will be sought for each document type collected.
4. Video and Assessment Submissions
By participating in any video-based screening, asynchronous interview, or recorded assessment conducted as part of this recruitment process, you consent to:
- Recording and secure storage of your video or audio submission for a minimum period of 12 months from the date of recording
- Retention of video data beyond 12 months for internal candidate matching and future opportunity consideration
- Use of your video submission for legitimate recruitment purposes, including presentation to prospective clients or employers in connection with a specific role, subject to the data sharing standards set out in these terms
You may request deletion of your video submission at any time by contacting us at the address set out in Section 7. Deletion requests will be actioned within a reasonable timeframe, subject to any overriding legal or contractual obligations.
5. Data Security and Candidate Responsibility
5.1 Security Measures Countive Group applies reasonable and proportionate technical and organisational measures to protect candidate data from unauthorised access, loss, alteration, or disclosure, consistent with the requirements of the Philippine Data Privacy Act of 2012 (RA 10173) and applicable international data protection standards.
5.2 Voluntary Submission You acknowledge that the submission of personal information, identity documents, clearances, and supporting materials through this platform is made voluntarily and at your own discretion. Countive Group is not responsible for the accuracy, completeness, or consequences of information you choose to submit.
5.3 Verified Profile and Marketplace Use Once candidate data has been collected and verified, Countive Group may — subject to prior notification — present your verified profile on employment or contractor platforms for the sole purpose of facilitating permanent or project-based placement with a known or prospective client. You will not be listed on any external platform without prior notice, and you may request removal at any time.
5.4 Third-Party and Client Data Handling Where your application data or verified profile is shared with a client or third party for legitimate placement purposes, that client assumes independent responsibility for their data handling practices under applicable law. Countive Group is not liable for how client organisations store, process, or manage data once it has been lawfully shared for a specific placement purpose.
Countive Group cannot accept liability for data shared through unofficial channels, third-party platforms not under our operational control, or information disclosed by candidates to parties outside of our formal recruitment process.
6. No Employment Guarantee
Submission of an application does not constitute an offer of employment or guarantee of an interview, assessment, or placement. Countive Group acts in a recruitment and talent management capacity and is not responsible for hiring decisions made by client organisations or third parties.
7. Verification, Employer Access, and Candidate Control
7.1 Employer Access Clients and prospective employers will not receive full candidate personal details — including government-issued identification, contact information, or sensitive background materials — without your explicit consent for a specific placement purpose. Countive Group reserves the right to confirm or disclose only verification status (for example, "Verified" or "Unverified") without disclosing underlying documentation.
7.2 Revoking Access You may request the revocation of employer access to your profile at any time. Such a request may affect your consideration for active roles. Requests should be submitted in writing to the relevant contact below.
7.3 Updating or Withdrawing Your Application You may request the update, correction, or deletion of your application and personal data at any time by submitting a formal request via our Data Request Form:
If the form is unavailable, requests may be submitted in writing to:
- Administrative matters: admin@countive.com.au
- Data privacy and security: securityadmin@countive.com.au
Countive Group will acknowledge and action all requests within 5 business days in accordance with applicable law.
8. Non-Solicitation and Candidate Protection
Any direct approach by a client to engage you outside of Countive Group's formal recruitment process is done without Countive Group's authorisation. Clients are contractually required to engage candidates through Countive Group's established procedures. Direct engagement that circumvents this arrangement may constitute a breach of our client agreements.
If you are approached directly by a client outside of this process, you are encouraged to notify Countive Group at people@countive.com.au or admin@countive.com.au
9. Legal Compliance and Jurisdiction
9.1 Governing Law These terms and the collection of your personal data are governed by the Philippine Data Privacy Act of 2012 (RA 10173) for candidates based in the Philippines, and applicable international data protection frameworks for candidates in other jurisdictions.
9.2 Cross-Border Data Storage By submitting your application, you acknowledge that your data may be stored and processed on secure servers located outside your country of residence, in accordance with applicable cross-border data transfer requirements.
9.3 Data Protection Officer Countive Group has designated a Data Protection Officer responsible for overseeing compliance with data protection obligations. You may contact the DPO at securityadmin@countive.com.au for any privacy-related enquiries, subject access requests, or complaints.
9.4 NPC Registration Countive Group is registered with the Philippine National Privacy Commission (NPC) as a Personal Information Controller. Registration details are available upon request.
9.5 Limitation of Liability To the maximum extent permitted by applicable law, Countive Group's liability in connection with the recruitment process, the collection or use of candidate data, and any decisions made by client organisations is limited to direct loss caused by our own demonstrable negligence. We are not liable for consequential, indirect, or third-party loss.
9.6 Dispute Resolution Any dispute arising from or in connection with these terms must first be raised with Countive Group directly and subject to good-faith internal resolution efforts before any formal or legal action is commenced.
10. Requesting Removal of Data Held by Client Organisations
Once candidate data has been lawfully shared with a client for placement purposes, that client assumes independent responsibility for their own data handling. Countive Group does not control how third-party organisations store or process personal information after it has been shared.
If you believe a client has retained your data beyond what is necessary or without lawful basis, you may contact them directly to request removal, or submit a formal request through Countive Group:
📋 Submit a Data Request: https://form.fillout.com/t/23TE4hyHLYus
If the form is unavailable, contact securityadmin@countive.com.au with the subject line "Client Data Removal Request." Countive Group will acknowledge within 5 business days and make reasonable efforts to facilitate removal on your behalf. We cannot guarantee the response or compliance of independent client organisations.
By submitting this application, you confirm that you have read these terms in full and agree to be bound by them.
This careers page is operated by Countive Group and its affiliated entities. For privacy enquiries or data requests, contact our Data Protection Officer at securityadmin@countive.com.au or visit https://form.fillout.com/t/23TE4hyHLYus