Terms And Conditions for Referral Programs

πŸ“Œ Referral Terms & Conditions – Countive Digital

Last Updated: 27.03.25

Applies to all public, contractor, and internal referrals submitted to Countive Digital.

1️⃣ GENERAL REFERRAL POLICY

βœ… Who Can Refer

We welcome referrals from:

β€’ Contractors

β€’ Clients and partners

β€’ The general public

Exceptions:

❌ Candidates referring themselves

❌ Immediate family members of the candidate

❌ Clients attempting to bypass recruitment fees or directly hire through referral

βœ… How to Submit a Referral

Referrals must be submitted through:

β€’ Our official referral form

β€’ Verified email channels

β€’ Approved submission methods (e.g. LinkedIn DM if accepted by Countive)

Each referral must include:

β€’ Candidate’s name

β€’ Contact details

β€’ Resume or LinkedIn (if available)

β€’ Confirmation that the candidate has given consent

βœ… Referral Acceptance Conditions

Referrals may be rejected or disqualified if:

β€’ The candidate is already in our database

β€’ The candidate has previously applied independently

β€’ The referral is incomplete, inaccurate, or unverifiable

β€’ The referral is submitted after the candidate has already been contacted or hired

2️⃣ REFERRAL INCENTIVE STRUCTURE

🎁 Referral Bonus Eligibility (If Program is Active)

A referral bonus will be paid only if all the following apply:

β€’ The candidate is hired by Countive Digital or its clients

β€’ The candidate remains employed for at least 60 calendar days

β€’ There are no performance concerns or ongoing HR issues

β€’ There is no known intent to resign, and the candidate is in good standing

β€’ There is no evidence of collusion or manipulation of the referral process

Note: Specialist roles may qualify for higher bonuses depending on hiring difficulty and internal demand.

πŸ’Έ Bonus Amounts

Role Type

Bonus

General BPO Roles

β‚±5,000

Specialist Roles*

β‚±10,000 – β‚±15,000

*Specialist = e.g. MEP Draftspersons, CPAs, Revit, engineers, tech/finance automation roles.

πŸ“… Bonus Payment Timeline

β€’ Payout is made within 10 business days after the candidate completes 60 days in the role.

β€’ Referrer must provide preferred payment method (e.g. GCash, Wise, bank transfer) within 15 days of being contacted.

β€’ If payment method is not submitted within 30 days of notice, the referral may expire.

❌ No Bonus Will Be Paid If:

β€’ Candidate is terminated, resigns, or leaves before completing 60 days

β€’ Candidate is flagged for performance issues or fails probation

β€’ Referral was submitted after the hiring process already started

β€’ The referrer submits false or misleading information

β€’ There is evidence of referral fraud, such as:

β€’ Coordinated resignation

β€’ Fee avoidance

β€’ Manipulated candidate data

3️⃣ CANDIDATE CONSENT & DATA PROTECTION

βœ… Candidate Consent Required

All referrers must:

β€’ Ensure the candidate has given explicit consent

β€’ Acknowledge that Countive will contact the candidate for recruitment purposes only

πŸ”’ Data Usage & Privacy

β€’ Candidate information is stored for hiring purposes only.

β€’ Candidates can request deletion of their data at any time.

β€’ Referrals may become ineligible if the candidate requests deletion before hire.

4️⃣ NON-SOLICITATION & COMPLIANCE

🚫 No Bypassing of Recruitment Fees

β€’ Clients may not use referrals to circumvent recruitment agreements or engage candidates directly.

β€’ Any attempt to bypass our hiring process will void the referral and may lead to legal or commercial action.

🚫 No Unauthorized Contact

β€’ Clients and hiring companies may not directly contact referred candidates unless introduced by Countive Digital.

πŸ” Acceptance of Terms

By submitting a referral, you:

β€’ Confirm the accuracy of your submission

β€’ Acknowledge that all payments are discretionary and subject to these terms

β€’ Waive any right to claim a bonus if eligibility conditions are not met


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