Sales Account Manager (Enterprise it consulting services)
Job Description:
Job Description:
This sales specialist position will be responsible for helping customers achieve business outcomes through a variety of IT related digital workflows spanning across IT Service Management, IT Business Management, IT Asset Management, Security Operations & Customer Service Management within the U.S. This person will cover multiple industries such as Financial, Healthcare, Education, IT and Among others.
Responsibilities:
- Work as a business partner with account teams to develop pursuit strategies for engaging IT leadership at customers and prospects
- Align ServiceNow capabilities with desired outcomes for IT transformation
- Help IT leadership craft a vision of IT transformation and what's possible with ServiceNow
- Identify and build executive sponsors and champions to drive from solution concepts to realized outcomes
- Coordinate, documenting and presenting a business case focused on customer issues, expected outcomes, key metrics and measures for tracking success and expected value
- Understand, develop and build a franchise within your assigned territory/target accounts in order to consistently exceed quarterly and annual sales goals
- Maintain and grow your expertise in leading transformational technology concepts and methodologies
- Engage with ServiceNow Account Managers to generate sales plan according ServiceNow AM strategies
- Evangelize ServiceNow and capabilities, results and best practices throughout the ecosystem
Outcomes
- Consistently exceed assigned quarterly and annual quota
- Grow and maintain a pipeline of 3X quota target
- Establish monthly/quarterly/bi-annual cadence with C-Level and C-1 execs in top accounts
- Maintain accurate, up-to-date forecasting and tracking with ServiceNow tools and processes
- Participate in Account Planning and build strategies to drive cross-sell / up-sell and new logo pursuits
- Operates from a quarterly/yearly business plan that you create & maintain
Requirements:
- 10 years of successful sales experience in enterprise software or consulting services to IT organizations of large enterprises
- Strong understanding of the ServiceNow Platform or similars (BMC, etc).
- Experience working with implementation methodologies like PMP, Scrum, etc.
- Customer's portfolio that can help to open and increase Market share.
- Strong understanding of the business of IT, IT Security operations and Customer Service and along with technical concepts around application development, infrastructure, operations, automation and cloud.
- Strong written and verbal communication skills with the ability to articulate complex technical concepts and business value to all levels of an organization.
- Prioritize and focus in a fast paced, highly demanding environment.
- Thrive in a high-performance, matrix sales environment by building trust as a reliable team member.
- Take a proactive approach to managing and driving business to achieve goals.
- Strong EQ, self-awareness and is an active listener with the ability to quickly adapt.
- Service modules: IT Service Management (ITSM), IT Operation Management (ITOM), Customer Service Management (CSM), Security Operations (SecOps).
- Lenguajes: English native.
Benefits
Work hours: 5 days a week 8 hours per day (it’s flexible)
Modality: Full time, 100% home office
Salary: $10,000 USD monthly
Commissions
Mentorship opportunities
Potential for promotion and growth
Medical Insurance
Paid Time Off:
Paid holidays: New Year's Eve, New Year's Day, Good Friday, Easter, Memorial Day, Independence Day (4th of July), Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, Christmas Day, President's Day, Martin Luther King,Jr. Birthday, Veteran's Day.
Paid sick days
Paid vacations: 10 days per year
Paid birthday holiday
Home Office fund: $100 Paid every 6 months
Christmas bonus
Annual bonus due to Over Quota: 1% on total year Sales
About the company
The company is a consulting group specialized in bringing IT services in the cloud to companies. They focus on delivering incredible user experiences under the ServiceNow platform through a detailed analysis of their clients' needs aligned with industry standards.
Your goal is to guide your clients towards a successful service-oriented implementation.
They have a group of engineers who specialize in Full Stack development, including ServiceNow, Microsoft .Net, Web and Mobile Design and Development, among others.
Location: Remote.
Required Skills:
Enterprise Software Managing Matrix Bonus Development IT Service Management Environment Market Share Asset Management Healthcare Analysis Metrics Consulting Business Management Automation Forecasting Infrastructure Salary Insurance Scrum Security Education Software Customer Service Leadership Planning Design Communication Business Sales English Management