Quality Assurance Specialist

Position: Quality Assurance Specialist (USRN)
Work Setup: On-site
Salary Range: PHP 50,000 - 60,000/month
Industry: Healthcare

About the Role:

Were looking for a detail-oriented Quality Assurance Specialist (USRN) with expertise in voice accounts to ensure exceptional service delivery and compliance with quality standards. If you're passionate about improving processes and have a background in care management, wed love to hear from you!

Qualifications:

Active USRN license (required)
6 months - 2 years of QA experience (voice account preferred)
Background in care management (strongly preferred)
Strong analytical skills with an eye for process improvement
Excellent communication and coaching skills

Why Join Us?

Competitive salary and benefits package
Opportunities for career growth and specialization
Supportive and collaborative work environment

Ready to elevate quality standards with us?

Send your resume to wenjie@cpsapac.com with the subject: "QA Specialist (USRN) Application - [Your Name]"

We look forward to reviewing your application!