Job Description:
Key Responsibilities:
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Deliver practical and theoretical F&B training covering service standards, customer engagement, and beverage operations.
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Develop and implement training modules, lesson plans, and assessments tailored for maritime hospitality environments.
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Mentor trainees on front-of-house operations, etiquette, and professional presentation.
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Monitor and evaluate trainee performance, providing constructive feedback to ensure competency standards are met.
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Ensure compliance with maritime hygiene, safety, and service protocols.
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Collaborate with other trainers to maintain a high-quality, structured training environment.
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Foster a positive, professional, and motivating atmosphere to inspire trainees.
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Serve as a role model for professionalism, customer service excellence, and work ethic in the maritime hospitality industry.
Requirements:
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Proven experience in Food & Beverage service, preferably in a hospitality or cruise ship environment.
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Relevant qualifications or certifications in hospitality, F&B service, or related fields.
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Certified South African ID and based in Cape Town.
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Strong communication, mentorship, and leadership skills.
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Ability to deliver structured training in a classroom and practical environment.
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Passion for teaching, guiding, and developing the next generation of maritime hospitality professionals.
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Knowledge of maritime hospitality standards is an advantage.