Job Description:

Be part of our team of experts and take a course in the middle of an adventure! With a passion for discovery and sovereignty, you take our guests up close and personal to almost untouched areas.

  • Advice and sale of shore excursions on board as well as their accompaniment on site
  • Timely and intensive technical preparation for the respective ports and destinations
  • Independent and responsible correspondence with the responsible shore excursion agencies in consultation with the Shore Excursion Manager
  • Preparation of excursion reports, as well as port information / site maps
  • Responsibility for all luggage on board (embarkation, handling of lost luggage, handling of luggage damage)
  • Presence in the guest area and active host for the guests
  • Taking care of guests during the outward and return flights, as well as on pre- and post-programs

What you bring on board:

  • Specialist training as a travel agent or tourism specialist
  • Several years of experience in a related position on board cruise ships (e.g. as tour guide, cruise tour guide, etc.)
  • Very good worldwide destination knowledge
  • Very good knowledge of German (mother tongue) and English (spoken and written), further foreign languages ​​desirable
  • Good PC skills, especially MS Office applications, Fidelio Cruise and DaVinci desirable

Working Place:

Hamburg, HH, Germany