Job Description:
Uniform Distribution:
- Issue clean and properly sized uniforms to hotel staff members based on their respective roles.
- Keep accurate records of uniform distribution to ensure that each staff member receives the appropriate attire.
Inventory Management:
- Maintain an organized inventory of uniforms, including tracking the number of items available, restocking as needed, and identifying worn-out or damaged uniforms for replacement.
Fitting and Alterations:
- Assist new hires in selecting and fitting uniforms.
- Coordinate with tailors or alterations services to ensure that uniforms fit properly, making adjustments as needed.
Laundry Coordination:
- Collaborate with the hotel's laundry department to ensure that uniforms are cleaned, pressed, and ready for distribution.
- Monitor the condition of uniforms to identify any stains or damage that requires special attention during the cleaning process.
Quality Control:
- Inspect uniforms for wear and tear, ensuring that they meet the hotel's standards for cleanliness and appearance.
- Report any issues with the quality of uniforms to the appropriate department for resolution.
Lost or Damaged Items:
- Document and track instances of lost or damaged uniforms.
- Coordinate with staff members to replace lost items or arrange for repairs.
Uniform Policies and Guidelines:
- Enforce uniform policies and guidelines set by the hotel, ensuring that all staff members adhere to the specified dress code.
- Provide guidance to staff on the proper care and maintenance of their uniforms.
Communication:
- Maintain open communication with various hotel departments, including housekeeping, front desk, and management, to understand the uniform needs of each department.
Seasonal Changes:
- Coordinate the distribution of seasonal uniforms or adjustments to staff attire based on changes in weather or special events.
Record Keeping:
- Keep detailed records of uniform sizes, alterations, and any issues related to uniform distribution.
- Generate reports as needed to assist in inventory management.
The role of a Wardrobe Associate is essential to ensure that the hotel staff presents a polished and professional image to guests. Attention to detail, organizational skills, and effective communication are key qualities for individuals in this role.