Job Description:
Job Summary: We are seeking dedicated and detail-oriented individuals to join our cruise ship team as Laundry Operatives. As a Laundry Operative, you will play a vital role in ensuring the efficient and timely processing of guest and crew laundry. Your attention to detail, excellent organizational skills, and ability to work in a fast-paced environment will contribute to maintaining high standards of cleanliness and guest satisfaction on board.
Responsibilities:
- Laundry Operations: Operate commercial laundry equipment, including washers, dryers, and ironing machines, to process guest and crew laundry efficiently and according to established procedures.
- Sorting and Processing: Sort and organize laundry items based on fabric type, color, and specific instructions. Load and unload laundry machines, ensuring proper handling and care.
- Stain Removal: Identify and treat stains on garments and linens using appropriate stain removal techniques and products. Follow standard stain removal procedures to ensure the best possible results.
- Ironing and Folding: Iron and press laundered items, ensuring proper techniques and quality standards are met. Fold and package finished laundry items neatly and accurately.
- Inventory Management: Maintain inventory of linens, uniforms, and other laundry items. Monitor stock levels, report shortages, and assist with inventory control and ordering as directed.
- Quality Control: Inspect laundered items for quality, including cleanliness, freshness, and proper finishing. Address any issues or rewash items as necessary to maintain high standards.
- Safety and Sanitation: Follow safety and sanitation procedures, including proper handling and storage of laundry chemicals, equipment, and personal protective equipment (PPE). Maintain a clean and organized laundry area.
- Record Keeping: Maintain accurate records of laundry operations, including items processed, dates, and any special instructions or notes. Complete required forms and reports as directed.
- Team Collaboration: Work closely with other laundry staff, housekeeping, and other departments to ensure efficient operations, timely delivery of laundry, and guest satisfaction.
- Adaptability: Willingness to work in different areas of the laundry department and perform various tasks as required, adapting to changing schedules, demands, and operational needs.
Qualifications:
- Attention to Detail: Meticulous attention to detail to ensure thorough sorting, processing, and finishing of laundered items. Strong organizational and time management skills.
- Physical Stamina: Ability to stand for extended periods, lift and carry heavy laundry items, and handle physically demanding tasks associated with laundry operations.
- Multitasking: Excellent multitasking abilities to handle multiple tasks and prioritize efficiently in a fast-paced environment.
- Adaptability: Willingness to work flexible hours, including evenings, weekends, and holidays, as per the ship's schedule and operational needs.
- Hygiene and Safety Awareness: Knowledge and adherence to strict hygiene and safety standards, including proper use of laundry chemicals, equipment handling, and following established protocols.
- Teamwork: Exceptional teamwork and collaboration abilities to work effectively with a diverse team in a fast-paced environment.
- Previous Experience: Prior experience in laundry operations, preferably in a hotel, resort, or cruise ship environment, is beneficial but not mandatory.
- Communication Skills: Basic verbal and written communication skills to understand instructions, communicate with team members, and complete required forms and reports.
- Positive Attitude: A positive and professional demeanor, with a genuine desire to contribute to guest satisfaction and uphold high standards of cleanliness and quality.
- Age Requirements: Must meet the minimum age requirements set by the cruise line for employment.