Job Description:

  • The Cruise Staff is under the direction of the Cruise Director and Assistant Cruise Director. The Cruise Staff is responsible for participation and leadership of all assigned activities and events.
  • In addition to engaging guests in an entertaining manner, responsible for supervision and control of all guests in many of the entertainment-related activities to meet and exceed guest satisfaction.
  • The Cruise Staff is responsible for serving as an effective leader in any of the assigned Cruise Programs activities, ensuring that each event takes place safely and promptly as scheduled.
  • It is the responsibility of the Cruise Staff to aid in the training of new Cruise Programs team members.
  • Each Cruise Staff must have the ability to serve as an effective Master of Ceremonies using their personality, talents and language ability to engage audiences of all sizes.
  • Cruise Staff members will be scheduled to assist with Box Office Operations and Recreational facilities under the supervision of the Cruise Director and Assistant Cruise Director.
  • The Cruise Staff is responsible for ordering, organizing and maintaining inventories and safe storage of all supplies, equipment, gifts & prizes in all Cruise Staff storage areas, under the supervision of the Assistant Cruise Director.
  • The Cruise Staff is responsible to assist in the corrections, additions, printing and copying of any of the printed material used in the Entertainment Dept., with specific reference to the
  • Freestyle Daily, under the direction of the Cruise Director.
  • It is the responsibility of the Cruise Staff to be accessible to and approachable with the guests at all times. He/she must be capable of being a patient listener while making the guests feel at home.
  • Meet & Greet guests upon embarkation and disembarkation.
  • Assist with private parties and functions.
  • Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
  • Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.
  • Two or more years of work experience in a Recreation/Hospitality/Entertainment-related field is preferred. Prior experience in the tourism/travel industry is also preferred.
  • Minimum of one year experience in a similar role in the Service and/or Entertainment industry is required.
  • One year or more of entertainment skills such as, but not limited to, ability to sing, dance, clown & circus, MC or host are preferred.
  • Intermediate knowledge of Microsoft Word, Excel, Micros and Fidelio Cruise is preferred.