Job Description:
Responsibilities:
- Develop and implement a diverse and engaging entertainment program for guests of all ages, including live shows, music performances, games, and other activities onboard the cruise ship
- Manage and supervise a team of entertainment staff, including performers, technicians, and other crew members
- Collaborate with other departments, such as food and beverage, to create unique and cohesive entertainment experiences
- Plan and oversee special events and themed nights, ensuring they are executed flawlessly
- Maintain a high level of quality and professionalism in all entertainment offerings
- Monitor and manage the entertainment budget, ensuring all expenses are within budget and identifying areas for cost-saving measures
- Continuously seek out new and innovative entertainment ideas to keep our guests engaged and entertained
- Handle any guest complaints or issues related to entertainment, and take appropriate action to resolve them
- Ensure all entertainment activities comply with safety regulations and company policies
- Train and develop entertainment staff to maintain high standards of performance and customer service
Requirements:
- Bachelor's degree in hospitality management, performing arts, or a related field
- Minimum of 3 years of experience in a similar role, preferably in the cruise industry
- Proven track record of creating and executing successful entertainment programs
- Excellent leadership and communication skills
- Strong organizational and time-management abilities
- Ability to work in a fast-paced and dynamic environment
- Creative mindset with a passion for delivering exceptional guest experiences
- Knowledge of technical aspects of entertainment, including sound, lighting, and stage management
- Fluency in English, both written and verbal
- Flexibility to work evenings, weekends, and holidays as needed