Job Description:
Position: Ship Ready Butler
Job Overview:
We are seeking a highly skilled and experienced Ship Ready Butler to join our team. The ideal candidate will have a passion for providing exceptional service and a strong attention to detail. As a Ship Ready Butler, you will be responsible for providing personalized and attentive service to our guests, ensuring that their needs are met and exceeded at all times.
Key Responsibilities:
- Greet guests upon arrival and assist with luggage and personal belongings
- Provide personalized service to guests, including but not limited to: unpacking and packing luggage, arranging dining reservations and activities, and attending to any special requests
- Maintain a high level of cleanliness and organization in guest cabins and public areas
- Anticipate and fulfill guests' needs, including providing recommendations and suggestions for onboard activities and excursions
- Handle guest inquiries and complaints in a professional and timely manner
- Work closely with other onboard staff to ensure smooth operations and guest satisfaction
- Follow all safety and security protocols onboard the ship
- Attend training sessions and meetings as required
- Maintain a positive and professional attitude at all times
Qualifications:
- High school diploma or equivalent
- Previous experience as a Butler or in a similar role, preferably in a luxury hotel or cruise ship setting
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to anticipate guest needs
- Ability to work in a fast-paced and dynamic environment
- Fluent in English, additional languages are a plus
- Must be able to stand and walk for extended periods of time and lift up to 50 pounds
- Must be able to work flexible hours, including evenings, weekends, and holidays