Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.

💻 Remote work option available — but you must be based in Greece.
👉 If you’re currently abroad, don’t worry! We offer a full relocation package to Athens, including:
✈️ Flight reimbursement
🚐 Airport pickup upon arrival
🏠 Housing support with reduced rental fees (through our real estate partners)

What You’ll Do

• Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).

• Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.

• Deliver customer-centric solutions with empathy, patience, and efficiency.

• Collaborate with the wider support team to ensure a smooth and seamless customer journey.

• Identify recurring issues and provide feedback to improve processes and customer satisfaction.

What We’re Looking For

✔ Spanish C2 level (native or near-native fluency)
✔ English B2 minimum (for training and team communication)
✔ Strong communication skills – both written and verbal
✔ A problem-solving mindset with adaptability to fast-paced environments
✔ Basic computer skills (CRM, ticketing systems, MS Office, etc.)
✔ EU Passport (required for legal employment in Greece)

Why Join Us?

✨ Competitive salary + monthly performance bonuses
✨ Relocation package (flight reimbursement, airport pickup, housing assistance)
✨ Remote work flexibility – enjoy working from home while living in sunny Athens
✨ Ongoing training and career development opportunities
✨ Multicultural team environment with colleagues from all over Europe
✨ Extra perks: health insurance, paid holidays, and team events

📌 Location: Athens, Greece (remote work from anywhere in Greece)
📌 Contract type: Full-time, permanent
📌 Apply now and upload your CV in English