German Back Office Role in Lisbon (Fixed Shifts)

Build a Meaningful Career in Back Office

Are you attentive to detail and interested in supporting the quality of digital platforms? Join our team as a Back Office Content Moderator and contribute to maintaining a well-organized, safe, and dependable online experience for users worldwide — all while working with non-sensitive content.

Role Overview

As a Back Office, you will review and process platform-related content and requests following internal policies and quality standards. The role focuses on accuracy, consistency, and following established procedures, rather than handling sensitive material. It’s a great fit for individuals who enjoy structured tasks, clear guidelines, and playing an essential role behind the scenes to keep platform operations running smoothly.

Key Responsibilities

• Evaluate platform content, user requests, or system alerts to ensure they comply with internal guidelines (non-sensitive material only).
• Apply company policies and procedures consistently to maintain the platform’s quality and reliability.
• Record actions taken and update case information accurately within internal systems.
• Spot errors, inconsistencies, or potential workflow improvements and escalate issues when necessary.
• Coordinate with internal teams to ensure cases are handled efficiently and processes stay aligned.
• Keep up to date with policy changes, tools, and operational updates.
• Provide feedback and observations that can help improve processes, tools, and overall operational efficiency.

Qualifications

• Language Skills: Fluent in German (C1/C2 level) and English (B2 level).
• Eligibility: EU citizenship or valid Portuguese residency card.
• Skills: Strong analytical, communication, and problem-solving abilities.
• Mindset: Professional, detail-oriented, and eager to learn and grow in the digital space.

Why Join Us?

• Competitive Salary: Rewarding compensation that reflects your expertise.
• Language Bonus: Extra earnings for your German language proficiency.
• Meal Allowance: Daily meal support to keep you energized.
• Transportation Allowance: Financial assistance for your commute.
• Health & Life Insurance: Comprehensive coverage for your well-being.
• Onsite Work Environment: Grow and connect in a supportive, collaborative office setting.
• Relocation Package: Assistance to ensure a smooth and easy move to Portugal.

Ready to make the digital world a safer place?
Apply today and join a team committed to building a secure and inclusive online future!