Norwegian Business Travel Advisor

We are looking for a motivated and detail-oriented Business Travel Advisor fluent in Norwegian to join our team in Malaga, Spain. As a Business Travel Advisor, you will be responsible for managing travel arrangements and providing excellent customer service to our clients in Norway.

Tasks: 
- Make new flight/train/car/hotel reservations in Amadeus or any other tool
- Change, cancel or edit existing bookings in Amadeus or any other tool, check rules and regulations for tickets regarding cancellation/changes etc
- Provide prompt, reliable, and accurate information to customers while keeping effective communication during conversations and resolve issues in a timely manner
- Inform customers about support options, including online tutorials, in-store programs and help applications

Requirements:

• Fluency in Norwegian and English (written and spoken)
• We would like to meet people from all backgrounds, with a curious mindset and eagerness to learn.
• Your natural talent to help others and go the extra mile will fit perfectly with what we do. If you are an open-minded, outgoing, cheerful, and detail-oriented, we are the team for you!
•  Are used to booking your own travel plans online
• Have experience in customer service and/or sales or you come from the hospitality industry (preferable)
• Have working experience in a customer experience service centre (preferable)