German Customer Support Advisor – Career Opportunity in Lisbon

Customer Support Specialist (German Speaker) – Lisbon

An international company providing world-class customer experience services is looking for motivated German-speaking Customer Support Specialists to join their team in Lisbon.

This is an excellent opportunity for professionals seeking international experience and a chance to work with global brands in a fast-growing environment.

Key Responsibilities

• Assist German-speaking customers with their inquiries
• Provide solutions through phone, email, and chat channels
• Maintain a professional and friendly communication style
• Troubleshoot product or service-related issues
• Ensure high levels of customer satisfaction
• Document customer interactions accurately

Requirements

• Strong C1 German
• B2 English
• EU citizenship or authorization to work in Portugal
• Availability to relocate to Lisbon quickly
• Positive attitude and strong communication skills

Customer service experience is beneficial but not required.

Benefits

• Competitive salary package
• Two extra salary payments per year
• Performance-based bonuses
• Attendance bonuses
• Meal allowance
• Paid training and onboarding program
• Accommodation support
• International career development

Why Lisbon?

Lisbon is one of the most desirable cities in Europe for international professionals. The city offers a unique combination of career opportunities, culture, and lifestyle.

From sunny beaches and historic streets to a vibrant social scene, Lisbon provides the perfect environment to live, work, and grow professionally.