Customer Service Representative with Czech Relocation to Sofia, Bulgaria

We are growing!

Join a dynamic and international team, working with one of the most recognized global brands in its industry. We are looking for motivated and customer-oriented individuals to become part of our expanding team in Sofia. If you are passionate about delivering excellent customer service and want to develop your career in an international company, this opportunity is for you!

Your Role:

As a Customer Service Representative, you will be the first point of contact for customers, assisting them via email, chat, and phone. Your main responsibility will be to provide exceptional service by answering inquiries, offering support, and ensuring a seamless customer experience.

Key Responsibilities:
✔ Handle customer inquiries efficiently and professionally
✔ Communicate via email, chat, and phone
✔ Maintain in-depth knowledge of the brand and products
✔ Research and provide accurate solutions to customer questions
✔ Ensure customer satisfaction through personalized service

What You Need to Have:

✔ Fluency in Czech (near native level – written & verbal)
✔ Advanced English skills (written & verbal)
✔ Previous experience in customer service or a similar role is a plus
✔ Strong communication and problem-solving skills
✔ Ability to work independently and in a team environment
✔ Good typing and computer skills (MS Office, CRM systems)
✔ High attention to detail and accuracy
✔ High school education or higher

What’s in It for You?

✔ Full-time role with shifts between 8:00 a.m. – 10:00 p.m., Monday – Sunday
✔ Competitive salary + monthly performance-based bonuses
✔ Comprehensive initial training (fully covered) & continuous learning programs
✔ Convenient office location – close to metro and bus stations
✔ Career growth opportunities with structured professional development programs
✔ Health and Wellbeing benefits
✔ Relocation support (including accommodation and travel expenses)

Additional Perks:

✔ Health & Life Insurance
✔ Multisport card
✔ Transport allowance
✔ Bonus for important life events
✔ Extra paid leave for education
✔ Corporate discounts & company events

Relocation Package:

🏨 Hotel accommodation for 14 nights
💰 Advance payment upon request
✈️ Travel reimbursement

Know someone perfect for this role? Refer a friend and get rewarded when they join our team!

Take your career to the next level!

Join a company that powers some of the world’s most well-known brands. We provide innovative solutions and exceptional services in over 70 countries, helping businesses grow and succeed. As an award-winning employer, we value talent, diversity, and professional growth.

📍 Location: Sofia, Bulgaria – Advance Business Center
🌍 Language Requirement: Czech
⌛ Time Type: Full-time

Ready for a new challenge? Apply today and start your journey with us!