Customer Care Agent with Czech Relocate to Sofia!

🚀 Take your career to the next level!

We are looking for Czech-speaking professionals to join our expanding team in Sofia, Bulgaria. If you have strong communication skills and a passion for delivering exceptional service, this is your chance to grow in a fast-paced international environment.

Your Role:

As a Customer Care Specialist, you will be responsible for assisting customers via chat, email, and phone, ensuring they receive the best possible support. You will provide accurate information, resolve issues, and maintain a strong customer relationship.

💡 Your Daily Tasks:
✔ Assist customers with inquiries and resolve their concerns
✔ Maintain up-to-date knowledge of the brand and products
✔ Work with internal systems to manage customer interactions
✔ Provide a friendly and professional service at all times

Your Skills & Experience:

✔ Czech fluency (near native – written & verbal)
✔ Strong English proficiency (written & verbal)
✔ Previous experience in customer service is an advantage
✔ Great communication and active listening skills
✔ Ability to multitask and work efficiently
✔ High attention to detail and problem-solving abilities

What We Offer:

✔ Full-time role with rotating shifts (8:00 a.m. – 10:00 p.m.)
✔ Attractive salary + monthly performance-based bonuses
✔ Fully covered training & development programs
✔ Office in a prime location with excellent transport connections
✔ Opportunities for career progression
✔ Comprehensive benefits package

🎁 Additional Perks:
✔ Health & Life Insurance
✔ Multisport card
✔ Transport allowance
✔ Paid leave for education
✔ Bonus for life events
✔ Company discounts & events

Relocation Package:

🏨 14-night hotel stay
💰 Advance payment available
✈️ Travel reimbursement

📍 Location: Sofia, Bulgaria
🌍 Language Requirement: Czech
⌛ Time Type: Full-time

🔗 Apply Now!