Customer Service Advisor - Danish Speaker (P)

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.

What You´ll Do:

• Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.

• Log call details in our management systems and ensure responses meet SLA requirements.

• Maintain expert knowledge of our products and applications to provide accurate guidance.

• Ensure all contractual service level agreements are consistently met.

What We´re Looking For:

• Is proficient or bilingual in Danish and has an advanced level of English.

• Puts the customer first and has exceptional customer-care skills.

• Can effectively qualify customer needs to provide comprehensive support.

• Has working knowledge of IT platforms, Windows, and MS Office applications.

Whats In It for You:

We value our employees and offer benefits to support your lifestyle and growth:

• Full-time 39 hours/week permanent contract with a rotating schedule Monday - Friday:  09:00- 18:00 (with 2 Saturdays per month)

• Competitive salary: 18000 - 20000 gross/year + in bonuses.

• Office in Málaga. 

• Referral program: earn bonuses for bringing talented friends on board.

• Comprehensive training on the company and project youll be working on.

• Career development programs and specialized courses to help you grow professionally.

Ready to make an impact? Join our team and turn every customer interaction into a moment of delight!