Customer support - Hebrew speaker

Looking for an experience abroad ? Ready to start a new journey in Lisbon, then this opportunity is for you !

For one of the most popular social media platform you will be responsible of the customer satisfaction.

You will be responsible for the following tasks:
Provide support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone;
Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
Provide pre and post-sales support for all self-service products;
Provide product and tool support to improve clients experience;
Identify trends and solve problems facing multiple SMB clients;
Providing vital product insights and feedback from our customers to engineering.

Requirements:

• Fluency in Hebrew both written and spoken (C1 minimum), with a professional level of English (B2).

• Being in possession of a Portuguese residence card or EU passport

Benefits:

• Competitive salary 

• Relocation package with Flight reimbursement once a year; apartment in Lisbon; pick up at the airport; language classes and various internal activities .
• Christmas and Holiday allowances. Paid out by default in monthly installments.

• Health Insurance since day one of the Employment Contract.

• Meal Allowance.

Interested by this opportunity? Apply now or contact me at claire.sochaczek@cbtalents.com !