Tech Support Specialist Portuguese & English (P)

Are you passionate about technology and helping others?
Join our team as a Tech Support Specialist and become part of a global leader in software solutions!

You´ll be providing top-quality technical support for one of the worlds most innovative software companies guiding users, solving technical challenges, and learning every day from the best in the business.

What You´ll Do: 

• Deliver exceptional customer and technical support in Portuguese and English, ensuring every user feels heard and supported.

• Troubleshoot and resolve issues related to Cloud technologies and Microsoft products (Office, Outlook, OneDrive, Exchange, SharePoint, Windows, and more).

• Use your critical thinking and problem-solving skills to identify solutions quickly and efficiently.

• Handle each interaction with empathy, patience, and professionalism creating a positive experience for every customer.

What We´re Looking For: 

• Strong communication skills in Portuguese and English (advanced level).

• Previous experience in technical support or IT-related roles.

• Knowledge of Microsoft Cloud products and related technologies is highly valued.

• A proactive, curious mindset and a genuine interest in technology and people.

What We Offer: 

• Full-time, stable contract (39h/week) Monday to Friday 9:00 - 18:00

• Salary range: 17000 - 20000 euros gross annual

• A multicultural, inclusive, and dynamic work environment.

• Strong focus on work-life balance.

• Comprehensive training on cutting-edge tools and technologies in high demand globally.

• Real career growth opportunities develop your path with us, nationally or internationally.

• Office-based role in our friendly location in A Coruña.
  

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Ready to Grow Your Tech Career?

If you´re a problem-solver who loves technology and teamwork, wed love to meet you!

Apply today and start your journey with us.