Location: Lisbon

Work Model: On-Site

Schedule

• Monday – Friday: 08:00 – 20:00 (rotational)

• Saturday & Sunday: 08:00 – 17:00

• 2 rotational days off

Responsibilities

• Provide technical support for search engine users

• Troubleshoot user issues and provide solutions

• Guide customers through platform tools and features

• Maintain accurate documentation of support interactions

Requirements

• Fluency in Dutch and English

• Strong technical troubleshooting skills

• Excellent communication and problem-solving abilities

• Comfortable working in a dynamic environment