Dutch Speaker Wanted!

We are looking for a Dutch-speaking Customer Service Representative to join our international team in Sofia. In this role, you will support customers through phone, email, or chat and ensure a high-quality service experience.

This position starts on-site in Sofia, with hybrid working available after the initial period.

Relocation support is available for candidates moving from outside Sofia.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat
• Provide accurate information and effective solutions
• Ensure high customer satisfaction standards
• Follow internal processes and guidelines
• Collaborate with team members for smooth operations

Requirements

• C2 level Dutch and good command of English
• Customer service experience is an advantage
• Strong communication skills
• Problem-solving mindset
• Ability to work in a structured environment
• Full-time availability (Mon–Fri, 09:30–18:00)

What We Offer

• Competitive salary package
• Welcome bonus
• Performance-based bonus
• Monthly transportation or internet allowance
• Medical plan (health & dental care)
• Life insurance
• Multisport card (co-financed by employer)
• Discounts on goods and services
• Life event bonus (marriage, birth/adoption, graduation – 500 BGN)
• Hybrid working option after onboarding period
• Relocation support for candidates moving to Sofia
• International work environment and career growth opportunities

Application

Interested? Apply now or send your CV to:
pinar.akpulat@cbtalents.org