Dutch Speaker Wanted!

We are looking for a Dutch-speaking Customer Service Representative to join our team in Sofia. In this role, you will support customers, handle inquiries, and provide high-quality service in a professional and dynamic environment.

This position starts on-site with the possibility of hybrid working after the initial period.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat
• Provide accurate information and support to customers
• Resolve customer issues in a timely and professional manner
• Follow internal processes and service standards
• Maintain a high level of customer satisfaction
• Work closely with team members to ensure smooth operations

Requirements

• C2 level Dutch and good command of English
• Previous experience in customer service is an advantage
• Strong communication and problem-solving skills
• Ability to work in a structured and fast-paced environment
• Team-oriented mindset
• Availability to work full-time (Monday–Friday, 09:30–18:00)

What We Offer

• Competitive salary package
• Welcome bonus
• Performance-based bonus
• Monthly transportation or internet allowance
• Medical plan including health and dental care
• Life insurance
• Multisport card (co-financed by employer)
• Discounts on various goods and services
• Bonus for important life events (marriage, birth/adoption, graduation – 500 BGN)
• Hybrid working option after initial period
• International and supportive work environment
• Career development opportunities

Why Join Us

This role offers a strong entry point into an international customer service environment, with structured training, career growth opportunities, and a wide range of employee benefits.

Application

Interested? Apply now or send your CV to:
pinar.akpulat@cbtalents.org