Polish Digital Support Advisor Apps, Media & Payments | Based in Sofia

Exciting Job Opening: Polish-Speaking Solutions Consultant Digital Services | Sofia, Bulgaria

Location: Sofia, Bulgaria
Languages: Polish (native/fluent) & English (B2+)
Role Type: Customer Care Non-Technical Support (Digital Services)
Work Model: On-site or Hybrid (depending on business needs)
Sector: Digital Content, Mobile Apps, Subscriptions, Payments

Looking for your next international adventure?
This is your opportunity to join a global leader in digital innovation, supporting users of some of the most popular mobile apps, payment services, and digital content platforms all from the heart of vibrant Sofia, Bulgaria.

We're hiring Polish-speaking Solutions Consultants to deliver exceptional user support across mobile purchases, subscriptions, eBooks, movies, family accounts, and more.

What Youll Do:

• Support Polish-speaking users with non-technical inquiries across a range of digital services

• Assist with account issues, payment queries, and subscription management

• Provide clear, empathetic, and helpful guidance through chat, email, or phone

• Work with a dynamic, multicultural team in a fast-paced environment

Relocation Support & Benefits:

• 300 BGN monthly rental allowance for the entire duration of your contract

• 150 BGN flight reimbursement (flexible reimbursed upon arrival or with your first salary)

• Real estate assistance to help you find housing and settle in

• Salary in BGN, competitive within the Sofia market

• Full training provided no prior technical experience required

• International workplace with career growth potential

Why Sofia?

Sofia is Eastern Europes rising star a lively tech and service hub surrounded by nature, rich in culture, and incredibly affordable. From trendy cafés to mountain day trips, its a city where professional opportunities meet lifestyle freedom.

Excited to make a move?
If you're fluent in Polish and English, enjoy helping others, and are ready to start something new in a city full of life and opportunity wed love to hear from you.

Apply today and start your journey in Sofia with confidence.

(All applications are treated with full confidentiality.)