Customer Service Representative – Danish Speaking

Customer Service Representative – Automotive Digital Services (Danish Speaking)

Employment Type: Full-time
Start Date: 5 March 2026
Location: Braga, Portugal
Work Mode: Remote
Schedule:

• Monday to Friday: 08:00 – 17:00

• Days Off: Saturday & Sunday
  Language Requirement: Danish (fluent)

Job Description

We are looking for a Danish-speaking Customer Service Representative to support the Automotive Digital Services project. This role involves assisting customers with digital automotive solutions while delivering excellent customer experience in a professional and efficient manner.

Although the role is remote, CNX PT is exceptionally offering a relocation package for eligible candidates for this project.

Key Responsibilities

• Provide customer support in Danish via phone, email, or chat

• Assist customers with inquiries related to automotive digital services

• Troubleshoot issues and provide clear, accurate solutions

• Maintain high levels of customer satisfaction and service quality

• Accurately document interactions in internal systems

• Follow company processes, quality standards, and data protection policies

Requirements

• Fluent Danish speaker (spoken and written)

• Good English skills for internal communication

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work independently in a remote environment

• Previous customer service experience is an advantage but not mandatory

What We Offer

• Competitive salary package

• Remote work opportunity

• Exceptional relocation package offered by CNX PT (for this project)

• Fixed schedule: Monday to Friday, no weekends

• Paid training and onboarding

• Stable position within an international company

• Career development opportunities