German-Speaking Customer Service Representatives

Work Model: Remote (Applicants from anywhere in Turkey are welcome)
Schedule: Shift-Based

Starting Date: December, 2025

Job Description:

We are looking for team members to support our German-speaking markets by handling customer inquiries in a professional and solution-oriented manner. No prior experience is needed our comprehensive training program will prepare you for the role.

Responsibilities:

• Respond to incoming calls, emails, and chat requests in German
• Analyze customer issues and provide effective solutions
• Outbound sales
• Forward cases to relevant departments when necessary
• Maintain a high level of customer satisfaction

Requirements:

• Fluent German speaking and writing skills
• Residence in Turkey
• Strong communication skills, patience, and a solution-focused attitude
• Ability to work in a shift-based schedule
• Basic computer skills

What We Offer:

• Fully remote work opportunity
• Comprehensive training and continuous development
• Performance-based bonuses and additional benefits
• Opportunity to work with international teams