About the job Portuguese-speaking Customer Service Representative Airline Company
Cross Border Talents is seeking European Portuguese speakers to support a major airlines customer service team in Lisbon. Join a multicultural, fast-paced environment with rotating shifts.
Location: Lisbon (On-site)
Start Date: 5 June and July 3, 2025
Contract Type: CDD 6 months, renewable
Your Role:
Become part of the support team for a reputable airline, assisting passengers with reservations, policies, and travel-related inquiries.
Schedule:
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Monday to Sunday, 08:00 to 20:00
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Rotative shifts
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Days off: 2 rotative days
Requirements:
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Native-level Portuguese (European) coupled with B2 English, written and spoken
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Excellent problem-solving and communication skills
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Availability for rotating shifts and on-site work in Lisbon
- EU ID or a valid residence card for Portugal
Package Details
Compensation and Benefits:
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Base salary: EUR 875.00 (x14 months)
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Performance bonus: EUR 150/month (paid over 12 months)
- Extra payment for working Sundays and public holidays
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Meal allowance: EUR 7.23/day, net, paid in a meal card (approx. EUR 159/month)
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Transport allowance: EUR 20/month
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Health insurance: Available from day 1 (monthly contribution required; free after 6 months)