German-Speaking Customer Care | Car Rental Brand | Remote Work from Portugal

Do you speak native-level German and live in Portugal? Would you enjoy helping travelers plan their journeys while working from home? If so, join one of Europe's most reputable car rental providers and support German-speaking customers with their travel needs. This is a full-time, fully remote role ideal for individuals looking for stability, flexibility, and excellent benefits.

Your key responsibilities will include:

• Assisting customers with reservations, changes, and cancellations

• Providing accurate billing and payment information

• Helping customers select the right vehicle for their needs

• Offering guidance on rental policies, insurance, and coverage options

• Responding to phone calls and email inquiries in a timely manner

• Resolving customer complaints with empathy and professionalism

• Maintaining accurate documentation of each customer interaction

Requirements:

• C2 level in German (spoken and written)

• No English required

• Valid EU documents or Manifestação de Interesse

• Completion of secondary education (high school diploma