Spanish-Speaking Phone Customer Service Advisor (Remote from Greece)

Cross Border Talents is hiring Spanish-speaking Phone Customer Service Advisors for a remote role in Greece, supporting a leading consumer services project. If you excel at phone-based communication and love helping people, this is the right opportunity for you!

No prior experience is required and you will be provided with initial company-paid training period to better equip you for the job!

Your Responsibilities:

• Answer inbound calls and assist customers with a variety of requests
• Provide clear product and service information
• Resolve customer issues efficiently and empathetically
• Document customer interactions accurately
• Collaborate with internal teams to ensure smooth case handling

Requirements: 

• Fluent-level Spanish (C2), spoken and written
• Strong English (C1)
• Excellent communication and active listening skills
• Advanced technical knowledge or ability to learn quickly
• Available to work flexible shifts

Documents required:

- high school diploma

- birth certificate

- a EU member state citizenship or a valid residence & work permit for Greece