About the job Remote German-Speaking Customer Support Agent | Work from Portugal | Car Rental
Support travelers across Europe as a remote Customer Support Agent for a renowned car rental brand. If you're fluent in German, based in Portugal, and want to join a people-first company, this could be your next career move. No English requiredjust your German skills and customer care mindset.
Duties and responsibilities:
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Respond to customer queries related to bookings and vehicle availability
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Guide clients through rental terms and options
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Issue or adjust invoices and receipts
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Help customers with login, website navigation, or booking errors
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Track and report client concerns in CRM tools
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Maintain service-level agreements and quality standards
You bring:
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C2 German fluency (written and verbal)
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High school diploma
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Legal right to work in Portugal (EU documents or Manifestação)
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Focus, patience, and empathy
Package Details
We offer:
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Remote contract with full training included
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Monthly salary paid in 14 installments
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Performance-based bonuses + position/complexity bonuses
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Meal card & private health insurance