Job Openings Remote German-Speaking Customer Support Agent | Work from Portugal | Car Rental

About the job Remote German-Speaking Customer Support Agent | Work from Portugal | Car Rental

Support travelers across Europe as a remote Customer Support Agent for a renowned car rental brand. If you're fluent in German, based in Portugal, and want to join a people-first company, this could be your next career move. No English requiredjust your German skills and customer care mindset.

Duties and responsibilities:

  • Respond to customer queries related to bookings and vehicle availability

  • Guide clients through rental terms and options

  • Issue or adjust invoices and receipts

  • Help customers with login, website navigation, or booking errors

  • Track and report client concerns in CRM tools

  • Maintain service-level agreements and quality standards

You bring:

  • C2 German fluency (written and verbal)

  • High school diploma

  • Legal right to work in Portugal (EU documents or Manifestação)

  • Focus, patience, and empathy



Package Details

We offer:

  • Remote contract with full training included

  • Monthly salary paid in 14 installments

  • Performance-based bonuses + position/complexity bonuses

  • Meal card & private health insurance