About the job Portuguese-speaking Customer Service Representative (Betting App Project)
Cross Border Talents is hiring European Portuguese speakers for an exciting on-site customer service role in Lisbon, supporting a 24/7 online betting platform.
Location: Lisbon (On-site)
Start Date: 29 May 2025
Contract Type: CDD 6 months, renewable
Your Role:
Support users of a leading betting platform by resolving queries and providing information with accuracy and professionalism.
Requirements:
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Native-level Portuguese (European) coupled with B2 English, written and spoken
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Comfortable with night shifts and 24/7 rotation
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On-site availability in Lisbon
- EU ID or a valid residence card for Portugal
Schedule:
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Monday to Sunday, 24/7
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Rotative shifts including night shifts
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Days off: 2 rotative days
Package Details
Compensation and Benefits:
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Base salary: EUR 870.00 (x14 months)
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Performance bonus: EUR 80/month (paid monthly, 12 months)
- Extra payment for working night hours, as well as Sundays and public holidays
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Meal allowance: EUR 7.23/day, net, paid in a meal card (approx. EUR 159/month)
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Transport allowance: EUR 20/month
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Health insurance: Available from day 1 (monthly contribution required; free after 6 months)