Spanish-Language Customer Care Associate – Retail | Lisbon

Lisbon, Portugal | On-site, Full-Time | Monday to Friday, 08:00–17:00

About the Role
Do you enjoy helping people and speak Spanish fluently? We are hiring a customer care associate for a retail support team in Lisbon. You will be the first point of contact for Spanish-speaking customers, making sure they feel heard and well supported.

Key Responsibilities

• Handle customer inquiries in Spanish with clarity and care
• Work through issues and find practical solutions
• Follow internal procedures to deliver consistent, high-quality service

Requirements

• Fluent or native-level Spanish
• Friendly, clear communication style
• Patience and a problem-solving attitude
• Residing in Lisbon, Portugal
• Availability for on-site work, Monday to Friday

Benefits and Perks

• Performance bonus opportunity
• Weekday-only schedule, with evenings and weekends free
• International, multicultural work environment
• Practical experience to grow your customer service career

Important Information
Applications are accepted only from candidates who already live in Lisbon. No relocation support is available.

Apply Now
Please send your updated CV in English to betul.kapkapci@cbtalents.org, using the subject line Customer Care Associate (Spanish) – Lisbon.