About the job French-Speaking Support Agent
French-Speaking Customer Service Advisor – Porto, Portugal
Location: Porto, Portugal
Are you fluent in French and enjoy helping people? Join an international customer service team in Porto and take the next step in your career!
KEY INFORMATION
Work Model: On-site
Location: Porto, Portugal
Language: French
Schedule: Monday to Saturday, between 7:00 AM and 7:00 PM
Relocation: No relocation support available
Location Requirement: Candidates must already live within approximately 30 km of Porto.
ABOUT THE ROLE
We are looking for enthusiastic and customer-oriented French speakers to join a customer support team.
As a Customer Service Advisor, you will:
- Assist customers and respond to their enquiries.
- Understand customer needs and provide appropriate solutions.
- Deliver friendly, personalized, and professional customer experiences.
- Contribute to customer satisfaction and team performance.
- Represent the company positively through effective communication.
Previous customer service experience is welcome but not essential. Candidates from different professional backgrounds are encouraged to apply.
BONUS OPPORTUNITIES
- Welcome bonus after completing the initial employment period.
- Monthly performance bonus during the first three months.
- Daily attendance bonus.
REQUIREMENTS
- Fluent in French.
- Strong communication and listening skills.
- Customer-oriented and proactive attitude.
- Ability to work effectively within a team.
- Flexibility to work Monday to Saturday.
- Must currently live in or around Porto (within approximately 30 km).
WHY APPLY?
- Opportunity to develop your customer service career.
- Performance-based additional earnings.
- Welcome and attendance bonuses.
- International working environment.
- No previous customer service experience required.
INTERESTED?
Ready for your next opportunity in Porto?
Send your CV to betul.kapkapci@cbtalents.org