Back Office Customer Support Agent - Dutch, English-speaking

About the Location

Lisbon, Portugal is the capital and largest city of Portugal, known for its historic charm, vibrant culture, and coastal location.

About the Position

Join our client as a Back Office Customer Support Agent in Lisbon. This role involves providing essential back-office support and case management for connected services, utilizing your Dutch and English language skills.

Additional Information

• A performance bonus of 100.00€ is available.
• This role operates on a rotational schedule.

Requirements

• Fluent/native-level Dutch.
• Proficiency in English.
• Must be a local candidate in Lisbon, Portugal.

Responsibilities

• Handle back-office tasks.
• Manage customer cases.
• Provide support for connected services.

Key Information

• Work Model: On-site
• Schedule: Rotational shifts between 07:00 and 22:00 (Lisbon time)
• Working Hours: Rotational shifts between 07:00 and 22:00
• Gross Salary: 1,400.00 € gross/month
• Relocation: No relocation support provided