Work Model: Remote or On-site

Languages: French (Native/C2) + English (B2)

About the Position

Are you a French-speaking professional looking for an exciting opportunity in Portugal?

We are currently recruiting French-speaking Customer Support Specialists to join an international team in Lisbon. You will be responsible for assisting French-speaking customers, answering enquiries and providing effective solutions while delivering an excellent customer experience.

Main Responsibilities

• Handle customer enquiries through various communication channels.
• Provide accurate information and assistance in French.
• Communicate effectively in English when required.
• Resolve customer concerns professionally and efficiently.
• Maintain high customer satisfaction and service quality.
• Follow established procedures and company guidelines.

Requirements

• Excellent French proficiency (C1/C2 or native level).
• Neutral Metropolitan French accent is required.
• English proficiency at B2 level or above.
• Strong communication and interpersonal skills.
• Customer-oriented mindset and problem-solving abilities.
• Ability to work in an international environment.

Interested? Apply now via sarah.khechini@cbtalents.org