Job Openings Start Your Next Career Chapter in Lisbon!

About the job Start Your Next Career Chapter in Lisbon!

Start Your Next Career Chapter in Lisbon!

Looking for a role where you can learn, solve problems, and build customer support expertise?

Cross Border Talents is recruiting an Operations Customer Expert — Ads Support for the English market.

Before working independently, you'll complete 15 working days of training, covering platform products, software tools, customer management, and support procedures.

Your responsibilities after training:

  • Help users resolve advertising account and payment issues
  • Troubleshoot problems with campaigns and platform functionality
  • Explain advertising requirements and available features
  • Provide support via email, chat, and phone
  • Escalate complex cases and maintain accurate documentation

Lisbon, Portugal
On-site
40 hours per week, with rotating shifts

If you're ready to learn and make a difference through customer support, send your English CV to alima.zharmukhamed@cbtalents.org.