Calm, Clear Communication Makes a Difference.

Romanian-speaking Insurance Customer Support Representative
Lisbon, Portugal | On-site

When customers have questions about insurance, a clear answer and a reassuring conversation matter. Cross Border Talents is seeking a Romanian- and English-speaking professional to help customers understand insurance products and get the information they need.

What you'll do

• Respond to customer enquiries by phone and email.
• Explain insurance products and provide accurate information.
• Handle concerns professionally and remain calm in challenging situations.
• Help create a reliable and supportive customer experience.

What we're looking for

• Fluent Romanian and English.
• Previous experience in insurance customer service.
• A friendly, professional approach.
• Strong communication skills and composure under pressure.

At a glance

Location: Lisbon, Portugal
Work model: On-site
Relocation: Support available

Have insurance customer service experience and enjoy helping people make sense of important information?

Let's talk!