Help Make the Online World a Safer Place!

Brazilian Portuguese-speaking Content Integrity Agent | Athens, Greece

Cross Border Talents is looking for a Brazilian Portuguese-speaking professional who enjoys analysing information, making thoughtful decisions and helping create a safer online experience.

This role combines content moderation with user support, giving you the opportunity to work with digital content, investigate reported issues and help users resolve account-related questions.

What you'll be doing

• Review posts, comments, videos, advertisements and other user-generated content.
• Identify potential policy violations and assess reported abusive or inappropriate behaviour.
• Help maintain a safe and respectful online environment.
• Support users via chat, email and outbound calls with account management and payment-related enquiries.
• Evaluate content and interactions according to established guidelines.
• Document decisions, investigate reports and contribute to data-gathering initiatives.
• Adapt to policy updates and collaborate with colleagues on complex cases.

What we're looking for

• Native-level or C1 proficiency in Brazilian Portuguese.
• English proficiency at B2 level or above.
• Strong written communication and analytical skills.
• Sound judgement, cultural awareness and critical thinking.
• Ability to multitask and adapt to changing guidelines.
• Typing speed of at least 30 words per minute with 85% accuracy.
• Experience in customer support, BPO or content moderation is preferred.
• Knowledge of local expressions, idioms and pop culture is an advantage.

The practical details

• Location: Athens, Greece
• Work model: On-site
• Schedule: Monday to Friday, 09:00–17:00
• Contract: 8 months
• Relocation: Not provided

A separate remote/abroad option may also be available under different conditions. Ask your recruiter for details.

Ready to put your language skills and critical thinking to work in an international environment?

Send your CV in English to alima.zharmukhamed@cbtalents.org.