Entry Level Customer Support for Dutch speakers

Key Responsibilities:

• Provide customer support in Dutch via phone, email, and chat.
• Offer accurate information about products and services, addressing customer queries professionally.
• Troubleshoot customer issues and escalate complex problems when needed.
• Maintain detailed and up-to-date records of customer interactions.
• Work towards individual and team targets to ensure high levels of customer satisfaction.

Requirements:

• Native or fluent Dutch speaker.
• Good level of English (B2 or higher).
• Strong communication skills, both written and verbal.
• Previous experience in customer service is an advantage, but not required.
• Ability to manage multiple tasks in a fast-paced environment.
• Problem-solving skills and a positive, can-do attitude.

• Compensation and Benefits:

• Base Salary: Competitive Salary
• Performance Bonus: Monthly performance bonus of up to 10%.
• Meal Allowance: Meal voucher card valued at 3€ per working day for the first year, increasing to 6€ per day after 12 months.
• Health Insurance: Private health insurance provided.
• Additional Perks:
  • Free access to an on-site gym.
  • Well-being activities.
  • Rooftop cinema with breathtaking views of the Acropolis.

Contract Type:

• Fixed-term employment contract.
• Work Arrangement: On-site, with the possibility of hybrid options after an initial period.