Russian Speaking Junior Customer Support

Job Title: Junior Customer Support – Russian Speaking
Location: Bucharest, Romania (Onsite)
Start Date: ASAP

About the Role:
We are looking for a motivated Junior Customer Support representative fluent in Russian to join our team in Bucharest. This is an excellent opportunity for candidates who are eager to start a career in customer support and deliver outstanding service to our clients.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in Russian, providing accurate information and support.

• Assist customers with questions about products, services, and accounts.

• Resolve customer issues promptly and escalate complex cases when necessary.

• Maintain accurate records of customer interactions in the CRM system.

• Collaborate with team members to meet performance targets and ensure high-quality service.

Requirements:

• Fluency in Russian (both written and spoken) is mandatory.

• Basic proficiency in English is a plus.

• Strong communication and interpersonal skills.

• Ability to work under pressure in a fast-paced environment.

• Eagerness to learn and grow within a customer support role.

• Availability to work onsite in Bucharest in a 24/7 schedule, 8 hours per day, 5 days per week.

What We Offer:

• Onsite role in a supportive and collaborative work environment.

• Opportunity to develop your career in customer support.

• Competitive salary and benefits.

• Immediate start – join the team ASAP.