Content Moderator (Dutch & English)

Content Moderator (Dutch & English)

Lisbon, Portugal | On-site

About the Role

We are looking for a Dutch- and English-speaking Content Moderator to join our team in Lisbon. In this role, you will review and moderate user-generated content, ensure compliance with platform policies, and help maintain a safe and high-quality experience for our users. You will work closely with customer-facing and operations teams, applying strong judgment and local market knowledge—especially in an e-commerce context.

Requirements

- Fluent / native-level Dutch

- Professional working proficiency in English (verbal and written)

- Strong content moderation skills and experience applying policies consistently

- Excellent verbal and written communication skills

- Strong rational decision-making abilities and attention to detail

- Local market expertise and a solid understanding of e-commerce

- Strong customer service orientation and genuine empathy

- Ability to remain calm and effective during high-volume periods (e.g. promotion seasons)

Benefits

- Food allowance of 7.63 € per working day

- Attendance bonus of 100 € (paid per 11 months)

Work Model & Location

- On-site in Lisbon, Portugal

- Full-time position

If you are a native Dutch speaker with strong English skills, solid moderation experience, and a customer-focused mindset, we would love to hear from you.