Remote Danish Speaking Junior Customer Support Representative

If you are a native or fluent Danish speaker,

If you are willilng to be a part of the most supportive team, 

You can apply to this position. 

No experience! We are looking for ambitious and motivated people

Language Requirement: Native or fluent Danish

Contract Type: Permanent (3-month probation period)

• Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat, ensuring high-quality support.
• Provide accurate information about products and services, addressing customer concerns.
• Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences.
• Update customer records and track feedback to improve service.
• Collaborate with the team to enhance customer service quality and efficiency.

Requirements:

• Fluency in Danish (native or C1 level).
• Strong communication skills, both written and verbal.
• Ability to work flexible hours and rotating shifts, including weekends.
• Strong organizational skills and ability to manage multiple tasks.
• Previous customer service experience is a plus.

What We Offer:

• Competitive salary package.
• Full remote work flexibility in Portugal
• Training and continuous support to ensure success in your role.
• A supportive and dynamic team environment.