Hybrid Italian Speaking Junior Customer & Sales Specialist

Working Hours: Monday to Friday, 09:00 AM - 06:00 PM

Key Responsibilities:

• Build and nurture strong relationships with Italian-speaking clients.
• Serve as the primary contact for client inquiries, ensuring timely and effective resolution of issues.
• Understand client requirements and offer customized solutions to meet their business needs.
• Collaborate with internal teams to ensure smooth delivery of products and services.
• Track account performance and provide clients with regular updates and insights.
• Identify opportunities to upsell or cross-sell services and drive business growth.
• Prepare and present proposals, account reviews, and reports to clients.
• Negotiate contracts and agreements that benefit both clients and the company.
• Stay updated on industry trends and competitor activities to provide strategic guidance to clients.

Requirements:

• Native-level proficiency in Italian (spoken and written).
• Good command of English.
• Proven experience in account management, sales, or client services.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple accounts and prioritize effectively.
• Strong problem-solving skills and attention to detail.
• Familiarity with CRM systems is an advantage.
• A client-focused attitude with a passion for driving business success.

What We Offer:

• Competitive salary with performance-based incentives.
• Hybrid working model (combination of remote and in-office work).
• Private health insurance and additional benefits.
• Opportunities for career development and growth.
• A supportive and collaborative team environment.